Posteryze policies
Returns and refunds
What to do if your order arrives damaged, incorrect, or needs support.
Made-to-order items
Posters and canvas prints are made to order. This means a change-of-mind return may not be available for every item where applicable law permits an exception. Please review the product details and selected size before placing your order.
Damaged or incorrect orders
If your order arrives damaged, incorrect, or materially different from the product listing, contact us as soon as possible. Include your order number, a short description of the issue, and clear photos of the item and packaging so we can investigate and arrange the appropriate solution.
Refunds
When a refund is approved, it is sent to the original payment method. The time it takes to appear depends on your bank or payment provider. We will confirm the resolution and any next steps by email.
How to contact us
Use the Posteryze Contact Us page for support. Please include the order number and the email address used at checkout so we can find your order quickly.